Privacy Policy
How we collect, use, and protect your personal information when you use Doculore's document intelligence platform.
Last updated: December 12, 2025
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Welcome to Doculore. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you use our AI-powered document intelligence platform, including our smart upload features, document review tools, workflow automation, and legal research capabilities.
Information We Collect
Account Information
When you create a Doculore account, we collect your name, email address, company information, and role. This helps us provide personalized features and support.
Your Documents Stay Local
We do not collect or store your documents. All documents remain exclusively on your local computer. You never upload documents to our servers—they stay private in your local database, giving you complete control and ownership.
Usage Analytics
We collect anonymized usage data—such as feature interactions, session duration, and performance metrics—to improve the platform. This data does not include document content, filenames, or sensitive information.
Technical Information
We automatically collect device information, operating system details, and error logs to ensure platform stability, optimize performance, and provide technical support.
How We Use Your Data
Deliver Core Features: Power our AI assistant for answering questions with citations, enable advanced search with filtering and duplicate detection, and provide workflow templates for complex tasks.
Secure Knowledge Management: Organize your documents in private vaults, ensuring drafts, client notes, and case files never scatter across folders or random apps.
Performance Insights: Track your productivity across the app, showing you how active you've been and helping you optimize your document workflows.
Platform Improvement: Analyze usage patterns to enhance search speed, refine AI accuracy, and develop new features tailored to legal and business professionals.
Security & Support: Monitor for suspicious activity, prevent unauthorized access, and provide responsive customer support when you need assistance.
Data Security & Encryption
Protecting your sensitive documents is our highest priority. We implement industry-leading security measures:
End-to-end encryption for all documents in transit and at rest
Role-based access controls ensuring only authorized team members can access specific knowledge bases
Regular security audits and penetration testing to identify and address vulnerabilities
Secure cloud infrastructure with redundant backups to prevent data loss
Compliance with data protection standards relevant to legal and business documents
Your Privacy Rights
You have full control over your data. You can:
Access: Request a copy of all personal data we hold about you
Correct: Update inaccurate or incomplete information in your account
Delete: Permanently remove your account and all associated documents from our systems
Export: Download your documents and data in a portable format
Restrict: Limit how we process your data while maintaining your account
Object: Opt out of specific data processing activities, such as marketing communications
To exercise any of these rights, contact us at contact@doculore.com
Data Storage & Retention
Doculore takes a local-first approach to data privacy. All your documents, databases, and account information are stored directly on your computer—not on our servers.
Your documents remain on your local machine at all times
The database is automatically set up on your PC during installation
All document processing happens locally on your computer
You have complete control over your data—delete anytime, no waiting periods
We do not retain, store, or have access to your documents or account data on our servers. Your privacy is absolute.
Cloud AI Models
To provide accurate document analysis and handle large-scale information processing, Doculore integrates with cloud-based AI models. We partner with:
Google AI for intelligent response generation and natural language understanding
Mistral AI for advanced optical character recognition (OCR) and document layout understanding
Cohere for semantic embeddings and search result reranking
Critical privacy protection: All data sent to these cloud AI models is fully anonymized. We strip identifying information, metadata, and contextual details before processing. The AI models receive only the minimum content necessary to perform their analysis—never your full documents, account details, or personal information.
These AI providers do not store, train on, or have access to your original documents. All processing is transient and anonymized to protect your confidentiality.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we'll notify you via email and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out:
Email: contact@doculore.com
Phone: +90 506 524 7541